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Hierl Staff
Our professional and experienced staff is available to help you with all your insurance needs.
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Michael J. Hierl, CPCU, CIC
President
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| Products/Services Provided |
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- Group Health Insurance
- H. S. A. ’s
- H. R. A. ’s
- Consumer Driven Health Plans
- Defined Contribution Plans
- Fully Insured & Self-funded Plans
- Group Dental Insurance
- Group Vision Insurance
- Life (Group and Individual) Insurance
- Long-Term or Short-Term Disability Insurance
- Long-Term Care Insurance
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- Voluntary Benefits
- 401K Administration
- COBRA Administration
- Flexible Spending Accounts
- Commercial Property
- Commercial Casualty/Liability
- Business Automobile
- Workers’ Compensation
- Umbrella Coverage
- Directors and Officers Coverage
- Bonding
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Professional Designations/Affiliations
Chartered Property and Casualty Underwriter (CPCU)
Certified Insurance Counselor (CIC)
Cobalt Producer Advisory Council (PAC)
United Benefit Advisors
Wisconsin Association of Health Underwriters (WAHU)
National Association of Health Underwriters (NAHU)
Fond du Lac Area Businesses on Health Board Member (FABOH)
Independent Insurance Agents of Wisconsin
Fond du Lac Chamber of Commerce
Valley Home Builders Association
Wisconsin Builders Association
Education
University of Wisconsin-Whitewater, Bachelor’s degree in Finance
Background
As a current business owner, Mike understands the importance of a sound counsel to provide
guidance. He can provide your organization with guidance on a wide variety of business
insurance topics.
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Scott G. Smeaton, CIC
Vice President Sales & Marketing
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| Products/Services Provided |
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- Group Health Insurance
- H. S. A. ’s
- H. R. A. ’s
- Consumer Driven Health Plans
- Defined Contribution Plans
- Fully Insured & Self-funded Plans
- Group Dental Insurance
- Group Vision Insurance
- Life (Group and Individual) Insurance
- Long-Term or Short-Term Disability Insurance
- Long-Term Care Insurance
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- Voluntary Benefits
- Flexible Spending Accounts
- 401K Administration
- COBRA Administration
- Commercial Property
- Commercial Casualty/Liability
- Business Automobile
- Workers’ Compensation
- Umbrella Coverage
- Directors and Officers Coverage
- Bonding
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Professional Designations/Affiliations
Certified Insurance Counselor (CIC)
United Benefit Advisors
Advisory Board Council for Network Health Plan
Wisconsin Association of Health Underwriters (WAHU)
National Association of Health Underwriters (NAHU)
Independent Insurance Agents of Wisconsin
Fox Cities Chamber of Commerce
Valley Home Builders Association
Wisconsin Builders Association
Education
University of Wisconsin-Oshkosh, Bachelor’s degree in Psychology
Eastern Michigan University, Post graduate studies in Counseling and Business
Background
Scott offers a wide range of business insurance products to the Fox Valley
area. Bringing 20 years of insurance experience along with his educational background in business,
Scott will be able to assist your business in improving and protecting the bottom line.
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Mary Jaeger
Vice President of Employee Benefits
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| Products/Services Provided |
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- Group Health Insurance
- H. S. A. ’s
- H. R. A. ’s
- Consumer Driven Health Plans
- Defined Contribution Plans
- Fully Insured & Self-funded Plans
- Group Dental Insurance
- Group Vision Insurance
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- Life (Group and Individual) Insurance
- Long-Term or Short-Term Disability Insurance
- Long-Term Care Insurance
- Voluntary Benefits
- 401K Administration
- COBRA Administration
- Flexible Spending Accounts (Section125)
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Professional Designations/Affiliations
Wisconsin Association of Health Underwriters (WAHU)
National Association of Health Underwriters (NAHU)
United Benefit Advisors
Independent Insurance Agents of Wisconsin
Fond du Lac Chamber of Commerce
Fond du Lac Area Businesses on Health (FABOH)
International Foundation of Employee Benefits
Wisconsin Builders Association
Background
Mary has over 30 years of employee benefits insurance and management experience. Specializing in all phases of employee benefits, including consulting, designing, and servicing. Mary understands your employee benefits needs and will assist you in creating a solution that helps improve and protect your bottom line.
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Susan L. Henderson, SPHR
Account Manager
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| Products/Services Provided |
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- Training and Development
- Service and support for employee benefit clients
- Group Health Insurance
- Group Dental Insurance
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- Group Vision Insurance
- Life (Group and Individual) Insurance
- Flexible Spending Accounts
- COBRA Administration
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Professional Designations/Affiliations
Senior Professional Human Resources (SPHR)
Fond du Lac Area Businesses on Health (FABOH)
Society of Human Resource Management, National Chapter
Fond du Lac Area Human Resources Association
FACES HR Advisory Committee Member
Ad Hoc Instructor, Marian College
Education
University of Wisconsin – Eau Claire, Bachelors Degree in Psychology
University of Wisconsin – Oshkosh, Masters Degree in Business, Human Resource emphasis
Life and Health Insurance Licenses
Background
Susan joined Hierl Insurance, Inc. with over 20 years of human resource generalist experience. Her background includes both private and public sector, and union and non union environments. She has completed Six Sigma Black Belt Training. Susan will be able to provide your organization with a variety of services and support, not only in the area of employee benefits, but human resource solutions as well.
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Kim Brown, CISR
Personal Insurance Advisor
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| Products/Services Provided |
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Individual
- Medical Insurance
- edicare Supplemental Policies
- Medicare Advantage Plans
- Medicare Part D Plans
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term or Short-Term Disability Insurance
- Long-Term Care Insurance
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Small Group
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term or Short Term Disability Insurance
- Long –Term Care Insurance
- Voluntary Products
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Professional Designations/Affiliations
Certified Insurance Service Representative
Certified in Medicare Advantage and Medicare Part D Plans
Executive Secretary, Women in Management
Member of National Association of Insurance and Financial Advisors (NAIFA)
Board Secretary for Fond du Lac National Association of Insurance and Financial Advisors
Wisconsin Association Health Underwriters (WAHU)
National Association Health Underwriters (NAHU)
Independent Insurance Agents Wisconsin
Fond du Lac Chamber of Commerce
Education
Associate Degree in Applied Arts of Occupational Therapy
Fox Valley Technical College, Appleton
Background
Kim has spent 15 years in the health care industry along with 9 years of selling insurance to the surrounding area. She joined the Hierl Insurance team in 2003 specializing in small group and individual insurance products.
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Cathleen C. Christensen
Commercial Account Executive
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| Products/Services Provided |
- Commercial Property
- Commercial Casualty/Liability
- Business Automotive
- Workers’ Compensation
- Umbrella Coverage
- Directors and Officers Coverage
- Bonding
- Servicing of Property/Casualty Insurance Accounts and Coverage Review
- Monitoring of Workers’ Compensation Experience Modification Factors
- Assist with Loss Control and Safety Concerns for Clients
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Professional Designations/Affiliations
Independent Insurance Agents of Wisconsin
Fond du Lac Association of Commerce
Education
Attended Alverno College, Milwaukee, WI
Marian College, Fond du Lac, WI
Background
Cathy’s insurance background includes over 25 years experience on both the insurance company side and agency side. She began her career in Milwaukee with Reliance Insurance Co. as a Commercial Package Underwriter. Prior to joining the agency in 1990 she had been with the Chubb Group serving as their Umbrella Underwriting Manager. In addition, to her extensive insurance background, Cathy has also owned and operated her own business. Having been an entrepreneur herself, this experience has given her a real appreciation for the pressures faced by business owners today.
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Pennie Hildebrandt, CIC, CISR
Property and Casualty Customer Service
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| Products/Services Provided |
- Provide Service to Property/Casualty Clients
- Commercial Property
- Commercial Casualty/Liability
- Business Automobile
- Workers’ Compensation
- Umbrella Coverage
- Directors and Officers Coverage
- Bonding
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Professional Designations/Affiliations
Society of Certified Insurance Service Representatives (CISR)
Independent Insurance Agents of Wisconsin
Fond du Lac Chamber of Commerce
Society of Certified Insurance Counselor (CIC)
Education
Property and Casualty Insurance License
Background
Ensuring great customer service for our clients has been Pennie's focus for over 13 years. Continuing education is key to her and helps provide clients with knowledgeable information and assistance as needed. Pennie strives for friendly service and 100% client satisfaction.
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Lisa Mueller, CISR
Property and Casualty Customer Service
Technical Support
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| Products/Services Provided |
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- Provide Service to Property/Casualty Clients
- Commercial Property
- Commercial Casualty/Liability
- Business Automobile
- Workers’ Compensation
- Umbrella Coverage
- Directors and Officers Coverage
- Bonding
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- Maintains Automation System
- Research Latest Technology
- Implement Current Software
- Educate Employees on Software
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Professional Designations/Affiliations
Society of Certified Insurance Service Representatives (CISR)
Independent Insurance Agents of Wisconsin
Fond du Lac Chamber of Commerce
Education
Property and Casualty Insurance License
Background
Lisa has been providing customer service to our clients for over 10 years. She is also responsible for processing all Property, Liability, and Automobile claims. Lisa works hard to provide you with the service you deserve.
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Sherry Feuerhammer
Employee Benefits Client Service Agent
Employee Benefits Claim Manager
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| Products/Services Provided |
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- Provide Service to all Employee Benefits Clients
- Resolve Claim Complications
- Group Health Insurance
- H. S. A. ’s
- H. R. A. ’s
- Consumer Driven Health Plans
- Defined Contribution Plans
- Fully Insured & Self-funded Plans
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- Group Dental Insurance
- Group Vision Insurance
- Life (Group and Individual) Insurance
- Long-Term or Short-Term Disability Insurance
- Long-Term Care Insurance
- Voluntary Benefits
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Professional Designations/Affiliations
United Benefit Advisors
Independent Insurance Agents of Wisconsin
Fond du Lac Chamber of Commerce
Education
Accident & Health and Life Insurance License
Background
With a friendly attitude, Sherry will effectively help you with your employee benefits administration and claims management needs. Superior customer service is Sherry's goal every day. She has over 20 years experience in the employee benefits industry. With Sherry, you will receive only the best service available.
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Michelle Gruber
Employee Benefits Customer Service
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| Products/Services Provided |
- Provide Insurance Information to Insurance Companies to Obtain Group Rates
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long Term and Short Term Disability
- Coordinate With Clients to Gather all Necessary Information for Applications
- Maintain Good Relationships with Insurance Companies
- Keep Updated Insurance Forms and Brochures for Clients
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Professional Designations/Affiliations
Fond du Lac Chamber of Commerce
Background
Providing customer service to our clients, Michelle has multiple years of experience in the commercial insurance industry. She strives for fast, accurate, and friendly service on a daily basis. Always willing to take care of your concerns, Michelle is here to assist you.
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Janet Bender
Employee Benefits Customer Service
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| Products/Services Provided |
- Provide Insurance Information to Insurance Companies to Obtain Group Rates
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long Term and Short Term Disability
- Coordinate With Clients to Gather all Necessary Information for Applications
- Maintain Good Relationships with Insurance Companies
- Keep Updated Insurance Forms and Brochures for Clients
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Professional Designations/Affiliations
Fond du Lac Association of Commerce
Independent Insurance Agents of Wisconsin
Background
Providing customer service with a smile, Janet is here to assist you with marketing your employee benefits insurance coverages. She has over 20 years of customer service experience. A welcoming attitude along with acurate and reliable service is Janet’s pledge to you.
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H. Thomas Hierl, CIC
Board Chairman
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| Products/Services Provided |
- President of Senior Security Services, a division of Hierl Insurance, Inc.
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Professional Designations/Affiliations
Certified Insurance Counselor (CIC)
Independent Insurance Agents of Wisconsin and America
Wisconsin and National Association of Health Underwriters
Fond du Lac Association of Commerce
Fond du Lac Noon Rotary Club
Elks Club
Previous President/Chairman of:
Fond du Lac Area Businesses on Health (FABOH), Past President
Fond du Lac Noon Rotary Club, Past President
Fond du Lac Area Association of Commerce, Past President
Independent Insurance Agents of Wisconsin, Past President
Fond du Lac Festivals, Past President
Fond du Lac YMCA, Past President
St. Francis Home Board of Directors, Past Chairman
C N A Professional Agents Council (PACER) at the State, Regional & National Levels, Past Chairman
Walleye Weekend Co-Chairman, Year 1 & Year 2
Education
St. Mary's Springs Academy
Marquette University College of Business Administration, Majors in Finance & Insurance
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Jodi Van Nocker, CISR
Sales & Marketing Administrator
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| Products/Services Provided |
- Project Manager of Employee Benefits Center
- Workers’ Compensation Claims Services
- Bonding
- Organize and Implement Continuing Education Seminars
- Administer Public Relations Notices
- Responsible for Continuous Notification of Updated Insurance News
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Professional Designations/Affiliations
Independent Insurance Agents of Wisconsin
Fond du Lac Chamber of Commerce
Society of Certified Insurance Service Representatives (CISR)
Education
University of Wisconsin-Oshkosh, Bachelor’s degree in Organizational Administration
Property and Casualty Insurance License
Background
Jodi’s background with Hierl Insurance, Inc. has been in the Property and Casualty department. This includes customer service, handling all Workers Compensation claims, and processing and billing of bonds. She is also responsible for assisting the producers with sales and marketing functions. Jodi is always willing to assist our clients with a friendly attitude and an open mind.
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Ona Pollom
Receptionist/Administrative Assistant to the President
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| Products/Services Provided |
- Friendly & Personal Response to Incoming Phone Calls
- Direct Calls to the Appropriate Department/Person
- Responsible for Administrative Duties for the President
- Maintain Calendars for all Employees
- Coordinate Meetings
- Schedule Client Appointments for Sales Professionals
- Assist Marketing Administrator
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Professional Designations/Affiliations
Fond du Lac Chamber of Commerce
Background
Ona has been with Hierl Insurance, Inc. for over 7 years. She brought with her many years of experience in the administrative assistant and customer service fields. With a warm smile and a friendly “hello”, Ona is here to greet you.
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